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Osp matrix bali

Preston Feb 14, 2019

  1. mike_geno

    mike_geno Huge member JDBA Official Member

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    I tried to buy a trainer blade from these guys back in Sept. 2018. I think he forgot about me and shipped out the batch. I continued to contact them for 10 months. I got every excuse under the sun. Finally after 10 months he sent me a trainer that didn't fit. I sent it back and asked for a refund. I got the run around again and they stopped answering my messages.
    Since the payment was more than 6 months old I now have to open a claim with the credit company and not PayPal.
    Making hours worth of phone calls now to get my $135 back.
    I will never own a Matrix.
     
    Preston likes this.
  2. Shawnjohn999999

    Shawnjohn999999 Average Member

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  3. apdallaround

    apdallaround K'inich Janaab Pakal I JDBA Official Member

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    yowzers
     
    BennytheBlade likes this.
  4. Blurred Memories

    Blurred Memories Little Member

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    That looks even worse than the angry duck looking ground blade.
     
  5. BennytheBlade

    BennytheBlade Fate is Inexorable JDBA Official Member Super Moderator Brigade Member

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    The poor rhinos you have seen lol.
     
    apdallaround likes this.
  6. Lavawood

    Lavawood JDBA OFFICIAL Member JDBA Official Member

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    OSP is not responding to my email or IG messages. Their website is gone. I had a matrix order. Paid in full.
    PayPal notified.
    To be continued...
     
    mike_geno likes this.
  7. apdallaround

    apdallaround K'inich Janaab Pakal I JDBA Official Member

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    I was told that dude always posts shit on ig but hasn’t for about a week.

    Maybe they are on vacation?
    *scratch that they just posted*

    Pretty shitty practice to collect buyers money upfront in full and use it for exhausting amounts of product r&d.:bennyda:
     
    Last edited: Jul 17, 2019
  8. Lavawood

    Lavawood JDBA OFFICIAL Member JDBA Official Member

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    I wanted it.
    I’m in for $927
    I’m sick to my stomach.
    Been collecting knives for years and nothing like this has ever happened.
    That’s a lot of money to me.
     
    apdallaround likes this.
  9. Lavawood

    Lavawood JDBA OFFICIAL Member JDBA Official Member

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    JUST got a message.
    Delivery 7-10 days

    I’ll report back
    Wish me luck!
     
    crogers, apdallaround and Scott Meers like this.
  10. crogers

    crogers Magnus advocatus diaboli JDBA Official Member Brigade Member

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    I always amazes me how these asshats that IGnore emails for days, suddenly write back when PayPal threatens to snatch the money outta their grubby hands. Jus' sayin'.... :ropeman:

    Hope you get a decent knife and not some rushed through POS.
     
    apdallaround likes this.
  11. Obijuan Kenobe

    Obijuan Kenobe Our only hope! Brigade Member

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    Seriously, it's a crying shame that you needed to get PayPal involved.

    On the other hand, it's wonderful you COULD get PayPal involved.

    As annoying as they are, they are one of a select few "safe" ways to move money around the inter webs.

    I am looking forward to seeing what comes in the mail for you.

    obi
     
  12. apdallaround

    apdallaround K'inich Janaab Pakal I JDBA Official Member

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    :fixed:
     
    Shawnjohn999999 and crogers like this.
  13. laughingbuddha

    laughingbuddha JDBA4L JDBA Official Member

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    The guy posted on IG a few weeks back that his car was repossessed.

    Good on him for posting that.. but it doesnt inspire me to give him any of my money lol.
     
  14. Lavawood

    Lavawood JDBA OFFICIAL Member JDBA Official Member

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    Update
    I escalated with PayPal and got a response yesterday. Said my knife would ship today. Today, he messaged me saying he doesn’t have the blade shape I ordered but would be done tomorrow. Then tells me my polished handles would be done tomorrow but I didn’t order polished handles. They don’t even have my order. I just asked for a refund and he stated he doesn’t have the money.
     
  15. Shawnjohn999999

    Shawnjohn999999 Average Member

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    A trainer for an 87? Wtf.
     
  16. ALnin

    ALnin JDBA OFFICIAL Member JDBA Official Member

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    Ordered mine over a month ago, reading things like this makes me regret paying up front for mine. I should've read up on this company before paying them, not after. Lesson learned.

    Best of luck to you, I'll most likely open a dispute once the 60 days gets closer.
     
  17. GuItArMaN8373

    GuItArMaN8373 JDBA OFFICIAL Member JDBA Official Member

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    Damn, sounds like dealing with DDR is a safer bet over these guys.
     
  18. Lavawood

    Lavawood JDBA OFFICIAL Member JDBA Official Member

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    PayPal to the rescue. Refunded.
    One last bit of a delay tactic; on August 6 when I escalated, they attached a tracking # to the PayPal transaction that was generated August 2. It looked like a package was on its way to me August 12. Turns out it was someone else’s, 3000 miles away. Once that delivery address was verified not me, refund was posted by PayPal. I guess their balance goes negative?

    Anyway, I’m glad it’s over. This is the second Bali maker I’ve had problems with. After being burned twice, I think I’m done.
     

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