When I try to change my password, I get a message stating that this is not allowed on mobile devices. I use this, my best PC to get all my Internet connections. It is a Dell with an Intell i5 CORE. My desk top PC is only used as my hard wired internet connection. Every thing else is WiFi. Since I haven't logged in for quite a while, I forgot my user's name. I followed the instructions and wound up with a cryptic password. That's why I'd like to change it. Any suggestions? Thanks.