I can't find a place to Introduce myself

[nealf5]

Your post is rather alarming!

This is a knife that is currently at the top of my list but I am unsure as to wether to go ahead and purchase .... last thing anyone needs is crappy after-sales service. (plenty other manufacturers that stand behind their product)

Could you elaborate on how your problem was resolved?

[rio]

Your post is rather alarming!

This is a knife that is currently at the top of my list but I am unsure as to wether to go ahead and purchase .... last thing anyone needs is crappy after-sales service. (plenty other manufacturers that stand behind their product)

Could you elaborate on how your problem was resolved?

please introduce yourself per rules , thank you